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What is an Organisation?

Discover user and billing management with Organisations.

Your entrypoint to the platform

Organisations are your entrypoint to the platform. When you log in, your first step is either creating a new Organisation or if an organisation has been provisioned for you, you may be sent straight in to it or need to select which organisation to access. But what is an Organisation?

An Organisation is an entity where you can manage all of your users, services and billing in one place. To learn more about how to manage each of these, keep reading!

Missing an Organisation? If you don’t see the expected Organisation on your dashboard, ask your admin for an invite. You'll receive an invitation link via email.

Managing your Organisation

Once an Organisation has been created, you can manage it via the settings pane available from the dropdown in the top-right corner.

User Access & Security

  • Role-Based Access: Invite team members and assign roles such as Admin, Finance, Developer, or Read-Only.
  • Security: Enforce Multi-Factor Authentication (MFA) across your entire Organisation to secure your workflow.

Billing & Subscriptions

Manage your business details and payment methods to activate paid services.

  • Requirements: We currently require a valid business VAT number from a European country.
  • Payments: While Developer, Growth, and Business plans require a credit/debit card for automated billing, Custom plans are invoiced directly and can be paid via bank transfer.
  • Invoicing: All services are consolidated into a single monthly invoice, covering upfront costs for the coming month and usage fees from the previous month.

Global Configuration

This also serves as the area where you can manage your Purge Tokens, TLS Certificates and Log Exports across your services.

Ready to build? Now that your Organisation is set up, the next step is creating Services. Learn more on the Services page.